How to close your Nearry account and request deletion of personal data.
Draft for product and store readiness. Subject to legal review before final publication.
The fastest way to leave is inside the app. Open your profile, then open settings or Help Point. Choose delete account when you see that option. We may ask you to confirm with a one-time code sent to your phone. That check helps make sure nobody else is closing your account without you.
If you cannot use the in-app path, email support@nearry.app. Use a message that includes the phone number on the account. Put Delete my account in the subject so we can spot it quickly. We will verify it is you before we act. Please allow a little time for us to complete the request safely.
After deletion we remove or anonymise personal data that is no longer needed. Your public profile should stop appearing for other people. Some limited records may remain when the law, fraud prevention, or safety duties require it. Those leftovers are described in our Privacy Policy. If you need a confirmation once the process finishes, ask us in the same email thread.
Unused Nearry Coins may be lost when an account is deleted, unless the law or an app store rule says otherwise. If you are eligible to withdraw earnings, finish that step before you delete. Pending payouts can be harder to complete after the account is gone. Read the Payments and Refunds page if you are unsure. Contact support if a store purchase is involved and you need help.